We set up AI and automation for UK businesses from our base in Blackpool, built on twenty years of database and security experience, so the result is reliable, auditable and compliant.
AI phone answering and booking
For salons, hairdressers, pubs, restaurants, clinics and trades, a missed call is often a missed booking. We set up an AI receptionist that answers inbound calls, books straight into a booking system built for you, sends you a summary of every call, and on a cancellation rings round your customers to fill the slot. Your staff come off the front desk and a lost booking becomes cash.
Workflow and admin automation
- Orders flowing from your website or marketplace into your stock and accounts automatically
- Reports that build and email themselves every morning
- Invoices, reminders and follow-ups that go out on time without anyone remembering
- Data copied between systems by software, not by hand
- Call and email summaries so nothing gets lost between shifts
Who it is for
Owner-managed businesses where the same people answer the phone, do the admin and do the actual work. Hospitality, health and beauty, trades, professional services, manufacturers, wholesalers and e-commerce sellers all have hours of repeat admin that automation can take away.
Safe and compliant
Every automation we build has backups, access control and an audit trail, and is designed with UK GDPR in mind. AI handles the routine; anything unusual goes to a person. You stay in control of what it does and can see everything it has done.
Cost
Automation is quoted as a fixed price after a short scoping call, and a focused automation usually takes two to four weeks. Every piece of work is about either making you money or saving you money; if it will not pay for itself, we will tell you.
The technical detail
Built with
- Large language models from Anthropic (Claude) and OpenAI, used through their business APIs
- Python and Node.js services around the model, so it only does the jobs it is given
- Your data passed only to the services the job needs, with UK GDPR in mind
Keeping it safe
- A person stays in charge: anything unusual or uncertain goes to your team, not the AI
- Every call, message and action logged, so you can see what it did and why
- Access control and backups on every system it connects to
Questions people ask
Can AI really answer my business phone?
Yes. It can answer common questions, take bookings into your system and pass anything unusual to a person, with a summary of every call.
Will AI replace my staff?
That is not our aim. We use AI to take repetitive work away so your team can spend time on customers and the work that earns money.
Is AI safe to use with customer data?
Used properly, yes. We build in backups, access control and audit trails, and design every system with UK GDPR in mind.
How long does it take to set up?
A focused automation or AI receptionist usually takes two to four weeks, including testing with your real calls and workflows.